Contact

Corrections, complaints and questions — and what happens after you write to us.

How we can help

• A fact on this site is wrong or out of date. Tell us which page and what you found. We re-check it against the operator’s own site and correct it.
• A bonus does not match the terms we published. This is the report we act on fastest — send us the page and what the operator actually offered you.
• An operator is behaving badly. Delayed withdrawals, terms changed after the fact, support that goes silent. We investigate and, where it stands up, the casino comes off our lists.
• Press and partnerships. We are happy to talk, on the understanding that commercial arrangements never change a rating or a position.

What we cannot do

We are not an operator and we have no access to your casino account. We cannot release a withdrawal, reset a password, verify your documents or recover a lost balance. For those, contact the casino directly — and if it does not resolve, take it to the regulator named on its licence, which is the body with the power to act.

Responsible gambling

If gambling has stopped being entertainment, the fastest step you can take today is to set a deposit limit or self-exclude at the casino itself. Both tools are required of any licensed operator, and neither requires permission from support.